Operating system

Main article: BlackBerry OS

BlackBerry 7250RIM provides a proprietary multi-tasking operating system (OS) for the BlackBerry, which makes heavy use of the device's specialized input devices, particularly the thumbwheel. The OS provides support for MIDP 1.0 and WAP 1.2. Previous versions allowed wireless synchronization with Microsoft Exchange Server's e-mail and calendar, as well as with Lotus Domino's e-mail. The current OS 4 provides a subset of MIDP 2.0, and allows complete wireless activation and synchronization with Exchange's e-mail, calendar, tasks, notes and contacts, and adds support for Novell GroupWise and Lotus Notes.

Third-party developers can write software using these APIs, and proprietary BlackBerry APIs as well, but any application that makes use of certain restricted functionality must be digitally signed so that it can be associated to a developer account at RIM. This signing procedure guarantees the authorship of an application, but does not guarantee the quality or security of the code.



Supporting software

BlackBerry handhelds are integrated into an organization's e-mail system through a software package called "BlackBerry Enterprise Server" (BES). Versions of BES are available for Microsoft Exchange, Lotus Domino and Novell GroupWise. While individual users may be able to use a wireless provider's e-mail services without having to install BES themselves, organizations with multiple users usually run BES on their own network. Some third-party companies provide hosted BES solutions. Every BlackBerry has a unique id called BlackBerry PIN which is used to identify the device to the BES.

BES can act as a sort of e-mail relay for corporate accounts so that users always have access to their e-mail. The software monitors the user's local "inbox", and when a new message comes in, it picks up the message and passes it to RIM's Network Operations Center (NOC). The messages are then relayed to the user's wireless provider, which in turn delivers them to the user's BlackBerry device.

This is called "push e-mail," because all new e-mails, contacts and calendar entries are "pushed" out to the BlackBerry device automatically, as opposed to the user synchronizing the data by hand. Device storage also enables the mobile user to access all data offline in areas without wireless service. As soon as the user connects again, the BES sends the latest data. This way, the hand held is always up-to-date.

An included feature in the newer models of the BlackBerry is the ability for it to track your current location through Trilateration. One can view the online maps on the phone and see current location denoted by a flashing dot. However, accuracy of BlackBerry trilateration is less than that of GPS due to a number of factors, including cell tower blockage by large buildings, mountains, or distance.